Migration Hub

Outgrowing your loyalty vendor? Migrate to Fundle in 4-6 weeks.

A dedicated migration lead, a rollback path, zero customer-facing disruption — and an AI-native platform built for Indian retail from day one.

Section 01

The path

The 4-step migration path.

01

Discovery (Week 0)

We map your current programme — member base, points liability, channel stack and data integrations. NDA-protected, free.

02

Migration Plan (Week 1)

Member-ID stitching, tier+points balance reconciliation, campaign template port and WhatsApp/RCS re-onboarding plan.

03

Parallel Run (Weeks 2-4)

Fundle runs alongside your incumbent. Zero customer-facing disruption. We validate every transaction before cutover.

04

Go-Live (Week 5-6)

Full cutover with a dedicated migration lead, 24/7 support, and a rollback path. Most brands report zero downtime.

Section 02

By vendor

Switching from a specific vendor?

We've done all of these. Honest, opinionated migration playbooks for each.

From Antavo

India POS gaps, USD pricing, no footfall/mall analytics, slow implementation cycles.

From Capillary

Legacy architecture, bolt-on AI, complex roadmaps, limited mall coalition support.

From MoEngage

Marketing automation — not loyalty-native. No points economics, no coalition loyalty, no retail media.

From Zinrelo

E-commerce focused, no offline retail depth, no Indian POS integrations.

From LoyaltyLion

Shopify-only. No mall, no offline, no WhatsApp-first orchestration for India.

From Emarsys (SAP)

SAP-dependent, complex implementation, no India-specific retail focus.

From Salesforce Loyalty

Enterprise SF-only, 12-18 month implementation, prohibitive pricing for Indian retail.

From In-house build

Already 18-24 months in? Cut your sunk-cost loss — Fundle delivers in 6 weeks what an in-house team takes 18 months to ship.

Zero customer disruption

Every transaction validated in parallel run before cutover.

4-6 week go-live

Dedicated migration lead, weekly steerco, transparent timeline.

Rollback guarantee

A clean rollback path is documented before we go live.

Next step

Get a free migration assessment.

Send us a short brief — we'll come back with a migration plan within 5 working days.